Return Policy
- Full-price, undamaged, and unused items can be returned for refund or exchange by contacting us within 7 business days of delivery date. After 7 business days all sales are final.
- Please contact info@daeza.com for return authorization and provide a brief reason for your return.
- Returns must be shipped within three business days of receiving return authorization, and customer is responsible for return shipping costs.
- Returns must include all original receipts, tags and accompanying packaging.
- Sale items marked 30% off or greater are final sale.
- Items purchased with a promotion, pre-order event, or discount code can be exchanged or returned for store credit only.
- Items purchased using store credit are final sale.
- We are not responsible for any lost or stolen merchandise incurred during return shipping. It is recommended to provide tracking information once available.
- Refunds will be processed in the form in which payment was received.
- Please allow up to 10 days for your refund to process.
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We reserve the right to refuse any returned item that does not meet our return policies.